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As a keynote speaker, Mark is the total package. He brings knowledge and depth to the sales training community with an engaging style. Mark is a true professional and the social proof is his books, videos, webinars and training content which will resonate practical content with his audience.
Doug Lehman
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Monday Motivation Video: Who Is Your Perfect Customer?
Do you know what your ICP is? Your ICP is your "ideal customer profile," and it tells you which people you should spend time with. Your time is your most valuable resource. My new book, A Mind For Sales, talks about this issue. Because your time is so precious, you...
What Does It Mean to Sell Today
I see sales as the most fantastic position anyone can have. Often, I struggle with what to call it because I don’t see it as a profession, I don’t see it as a job, I see it as a lifestyle. We’re in the middle of a pandemic, and clearly these are unusual times. It...
Can I Sell in Today’s Environment?
It's true that the world has changed in the last few weeks, but the answer is still yes, with two caveats. We cannot forget about the elephant in the room. Now more than ever, people need to talk and our most important job is to listen. Let the customer talk. Let them...
Monday Motivation Video: Are You Spending Enough Time With Your Customers?
I am referring to actually seeing your customers, doing what I call CFT "customer facing time." In sales, CFT is what matters. I talk a lot about this term in my new book, A Mind for Sales. Customer facing time is the amount of time you spend talking with a customer /...
The Calm Voice, 15 Things You Can Do Now as a Sales Leader
A few of my thoughts on being a sales leader during this period of disruption: If you’re over the age of 30, you have lived through 9/11, the financial crisis, Ebola, SARS, MERS, the “great recession” and many other events. During each and every one of those...
Do You Have A Mind for Sales?
Just like everything else, sales has changed in the last couple of weeks. The pandemic we are currently facing is challenging basic norms but one thing never changes, business is still about people connecting with people. Sales is all about people, always....
How Should We Respond in Tough Times? Lessons From My Father…
This past week has been one of the more difficult weeks for all of us. I have reached out to my kids who live in other states much more than normal. My wife and I are spending time together without the consumption of stuff or doing, but just to enjoy each other's...
Monday Motivation Video: Do Not Rely on Marketing!
You’re in sales and it is your responsibility to own the customer. Yes, it's a tall task but to own the customer means you’re the one that gets things rolling or as many would say, “close the sale.” I prefer to say, “open the sale” but we’ll save that for another day....
Selling In Difficult Times Requires Having a Mind for Sales
Regardless of what's happening around you, it is still your job to make things happen, to make sales, and to deliver the numbers. We can’t change the world or what is happening around us, but we can change how we respond to what's happening around...
Why Am I Not Closing More Sales?
Is this really the question you should be asking yourself? You might have an issue closing more sales but is that really the right question you should be asking? The tendency with this question is to only look at your closing techniques and how you can...
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