It’s time to put to rest the idea that the only thing you need to do to grow your business is to provide excellent customer service to your existing customers. You believe great customer service alone will prompt your customers to tell others and then you’ll get...
It is a privilege to meet the people around you. I want you to look forward to meeting them. Next time you see a new face at the grocery store, restaurant, post office or wherever you may be, be excited that you get to have a conversation with them. Believe in...
How well do your questions push the customer’s thinking? Sales leadership is about the customer seeing you differently than every other salesperson. If all you do is ask the basic questions that they’ve already been asked a thousand times, how will you stand out?...
It must be to help others see and achieve things they didn’t think were possible. This should be your goal not just in the workplace but in your life every single day. Help your family. Help your friends. Help the stranger that catches your eye while out to...
Do not assume anything! This is easy to say, but sometimes tough to do in the moment. It can seem painless to make an assumption from reading someone’s email, but the real question is what is your assumption, and is it correct? That is where the problem lies....
A Mind for Sales: for salespeople feeling stressed out, burned out, and bummed out. If you’re a sales professional, this book is written just for you. Get your mind right and close more deals with this new business development book.
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