View every problem as an opportunity. Instead of looking at what has gone wrong, focus your thinking on the solution. This will move you forward with your customers and make them see you in a different light. You have an opportunity to demonstrate leadership. Will you...
Customer expectations might be what the customer expects but that does not mean they have to own them. Customer expectations are not the property of the customer. They are your expectations, so you better take care of them. Customers have expectations. It’s our job in...
Many people would say sales is about taking advantage of people. It hurts me to hear people say that. I don’t think people would come to that conclusion without relating it to their own personal experience. This tells me that they have either had an unpleasant...
It’s time for me to call the baby ugly and believe me, it is ugly! Social selling is neither social nor selling. Ok, phew! I feel better now that I got that off my chest. I’m sure I upset some of you, though. I’m not sorry. I said these were prospecting...
Next time you’re about to get off the phone with a customer, ask them one more question. That might just be your ticket to closing the deal and getting the sale. There is value in asking questions. It helps you gain knowledge and insight into the customer...
A Mind for Sales: for salespeople feeling stressed out, burned out, and bummed out. If you’re a sales professional, this book is written just for you. Get your mind right and close more deals with this new business development book.
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