If you’re not using a Bluetooth or other hands-free wireless device with your cell phone, you are either a very unsuccessful salesperson or soon to be very unsuccessful.
Using your phone is essential in sales, and the greatest productivity tool a salesperson can have is their phone. I make all of my cell phone calls using my Bluetooth, regardless if I’m in my car or in my office. The reason is simple — it’s more convenient, I can take notes better and it allows me to talk with my hands. The one exception is when I’m leaving a message. I never leave a message using a Bluetooth.
For messages, I want to speak directly into the cell phone. I want the message to be as clear as possible. As much as I like my Bluetooth device and I have complete faith in it, I know all messages can and will get slightly distorted on any voice mail system. For some companies the distortion can be significant. The problem is I don’t know this in advance, so the best way I avoid this problem is to not use the Bluetooth when leaving a message.
In your commitment to stay well connected with your customers, be sure to use technology to its fullest.
Copyright 2010, Mark Hunter “The Sales Hunter.” Sales Motivation Blog.