Great salespeople own the process. They don’t shift blame and they don’t wallow in frustration.
Do you own the process? This is especially critical when things don’t go as planned or when you run into unexpected challenges (on a sales call, mistakes in a customer’s order, miscommunication, paperwork problems, etc.)
I can often spot great salespeople simply by how they handle difficulty in their job. Great salespeople own the process.
Check out the below video to see what I mean.
(And if you haven’t already watched the other videos thus far on what great salespeople do, be sure to take a look at setting goals, not settling for average, helping those around you, understanding whose outcomes matter the most, loving to hear “no” from a customer, valuing time, staying optimistic and constantly evolving your sales process.
Copyright 2015, Mark Hunter “The Sales Hunter.” Sales Motivation Blog. Mark Hunter is the author of High-Profit Selling: Win the Sale Without Compromising on Price.