Can I Fire a Customer?

Yes, you can fire a customer and you need to fire more than just one! The end of the year is a perfect time to be honest with yourself and your business.  How much time do you spend on customers that are doing nothing but taking time away from you that would be better...

My Starbucks Raised the Price Again

  Yes, they did it again, they raised the price of my grande coffee $ .15 Hey, they didn’t go up  a nickel or even a dime.  They increased it by $ .15. The amount got me thinking about a basic principle of raising a price that I talk about in my book, High-Profit...

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