Do you know that a 2-second pause in your voice can have a powerful impact on how successful you are as a salesperson?
This works whether in person or on the phone. Resist the urge to fill every moment of silence with your voice.
A better approach is to appropriately use silence as a way to get the customer to share with you vital information.
To better understand this sales technique, check out this video:
Copyright 2013, Mark Hunter “The Sales Hunter.” Sales Motivation Blog.