Monday Motivation Video: Great Salespeople Do Not React to the Needs of Their Customers, They are Proactive With Them

Your customer may say they want you to react to their needs, but what they actually need is for you to be proactive. The proactive salesperson is the one who thinks about the customer and their needs long before the customer does.  The proactive salesperson controls their time rather than let the customer control their time. The proactive salesperson is more successful than the reactive salesperson could ever believe is possible. 

Video:  Great Salespeople are Proactive with Their Customers, Not Reactive

So, what kind of person are you- reactive or proactive?  Now more than ever, we need to be proactive. Customers are gearing back up but unsure of what they need; they’re not sure how to proceed. They don’t know because they’ve never been through a pandemic. And yes, you haven’t been through one either; however, that does not mean you’re not the expert. What makes you the expert is who you are and your knowledge.

Your customers need you! If all you do is help them with what they believe are their needs, your customer will never get past where they are.  It’s your job to elevate them to a higher level; this is how you create incremental value. However, you will never be able to do that if you see your role as being reactive. Become the proactive salesperson your customer needs, that is how you truly help them and yourself.  

The best example of a reactive versus proactive person is Steve Jobs and the iPhone. I share in my book, A Mind for Sales how Steve was proactive, and that’s why he came out with the iPhone. He came up with a solution none of us even thought we needed. If Steve acted reactively, he would have just settled for giving us new flip-phone. You’ll see more about this example in my book and the deep value of being proactive. 

Examine your customer list, and ask yourself if you’ve been treating them in a reactive or a proactive mode. Look at your prospects, look at the deals you lost, and ask yourself the same question – am I proactive or reactive? If you choose to be reactive, you’re setting yourself up to be the most average and you’re setting yourself up to be replaced. If, on the other hand, you choose to be proactive, you have the ability to be a top-performer and write your story. Don’t allow someone else to write your story; the best person to write your story is you.

Want to learn more about how to be proactive versus reactive and start right now? Pick up a copy of my book, A Mind For Sales and read it! This is a timely read, and many are raving about how it has made a difference in their lives during these tough times. I would love to hear what you think, too.  Submit a review on Amazon or wherever you purchased the book. Click here to order on Amazon.

One last important thing… an invitation to you, my loyal subscribers! I want to offer you the opportunity to invest in your skills! Let’s take today’s challenges and turn them into once in a lifetime opportunities. Consider this quote that I wrote in my new book, A Mind For Sales and say often:

When challenges arise we don’t rise to the occasion, we sink to the level of our training.

Are you ready? Watch this video, and come be a part of the continued conversation as we all become masters in our fields and passions. My new program, The Sales Hunter University, is where you’ll find it all – unlimited personal growth, hands-on learning, quick tips, abundant resources, and an amazing community. 

Start learning with me today for all of the membership benefits and more! Click here for more information and to join now.

Copyright 2020, Mark Hunter “The Sales Hunter” Sales Motivation Blog.  Mark Hunter is the author of A Mind for Sales and High-Profit Prospecting: Powerful Strategies to Find the Best Leads and Drive Breakthrough Sales Results.

 

Share the Post:

Leave a Reply

Your email address will not be published. Required fields are marked *

Related Posts

Downloadable Sales Resources

Sales Leader Rules of Engagement

A Mind for Sales: for salespeople feeling stressed out, burned out, and bummed out. If you’re a sales professional, this book is written just for you. Get your mind right and close more deals with this new business development book.

Subscribe Now

Subscibe to The Sales Hunter Email list to get the latest posts and exclusive sales content right in your inbox.

The Sales Hunter Podcast

The Sales Hunter Podcast features Mark Hunter and top sales leaders, delivering actionable insights to help you become the salesperson you’re meant to be. This show isn’t just for entertainment—it’s designed to empower you with strategies to turn prospects into profits. Subscribe, leave a review, and start selling with confidence!

The Sales Hunter University

The Sales Hunter University offers top-tier sales training available in real-time or on-demand, accessible on any device. Named a Top 10 Sales Development Program in 2022, it’s perfect for sales teams, managers, and driven individuals. Each course is expertly designed by Mark Hunter to deliver the results you need.

Sales Logic Podcast

Ready to amplify your sales impact?

Hosted by sales experts Mark Hunter and Meridith Elliott Powell, Sales Logic answers today’s toughest selling questions with a logic that will help you win more deals and make more money.

When you sell with confidence and integrity, uncertainty becomes your competitive advantage and the sale becomes logical.

The Ultimate Email Prospecting Guide - Mark "The Sales Hunter" Hunter

Download the Ultimate Email Prospecting Guide today!

Enter your information and we’ll immediately send you our most popular download, and add you to our weekly Sales Tip newsletter.