Question:  You said to leave a voicemail message only after you’re tried to reach them three times.  What about a “gatekeeper” who takes your name and company name before telling you they are not in?  Should you then leave a message since they know you called? 

Response:  Treat the message left with the “gatekeeper” the same as a voicemail message.  If it doesn’t get returned in a few days, then call them again.  When you leave the message again with the “gatekeeper,” make sure you alter it.  Give them a second reason why they should call you back.

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