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Sales Training Tip #341: Are you GIVING referrals?

When was the last time you gave one of your customers a referral?

Our goal is to not just sell, but to help others. I get truly jazzed each time I get to help someone else by way of a referral.  At the end of the day, that’s what our role is — helping others.   Professionals like you and me are not threatened by referring our customers even to a competitor. In other words, let’s say you know of someone else who could better serve your customer in a particular area than you can.  The true professional knows it’s more important to ensure the customer is served at 110% than for themselves as the sales representative to get the sale serving the customer at 80%.

When a salesperson can refer a customer to someone else in place of taking the business, then they’ve truly reached the pinnacle of serving.   It’s a sweet spot of serving your customer…being able to put their needs above your own in this particular way.

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4 thoughts on “Sales Training Tip #341: Are you GIVING referrals?”

  1. Pingback: Sales Training Tip #341: Are you GIVING referrals? | moneyhours

  2. Pingback: Tweets that mention Sales Training Tip #341: Are you GIVING referrals? | The Sales Hunter's Sales Motivation Blog -- Topsy.com

  3. Using the approach that mark suggests turns a salesperson from being a “commercial visitor” to a “valued resource.” It’s the difference between being tolerated when we show up to being welcomed.

  4. Using the approach that mark suggests turns a salesperson from being a “commercial visitor” to a “valued resource.” It’s the difference between being tolerated when we show up to being welcomed.
    +1

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