Phone Sales Tips: Customer Calls and Filling the Gap

It happens to everyone in sales and it happened to me again recently. What I thought was going to be a well-planned day suddenly began to change as several activities didn’t take as much time as I originally thought they would.

Combine this with me being on the road and I suddenly found myself on three occasions, all before noon, when I had 10-15 minutes of open time. Sure, I could fill it by checking email or checking various news websites, but I had to ask myself if these activities would really be the best use of my time.

Truth be told, the best use of my time would not be to check a news site (let’s not kid ourselves — the world is still going to be here 2 hours from now). Yes, I could check email, but the vast majority of messages can wait a few hours or longer.

With those items out of the way, it means the top priority I have during the working day is to make phone calls — even if I have only a couple of minutes. Fortunately, I’ve trained myself to always have a list of phone calls I can make at a moment’s notice.

The list is comprised of current clients, new clients, people with whom I want to network and others. By having a big enough list ready to go at any time, I can use my time much more effectively. What I like about this is a couple of things.

First, I talk to more people, and this certainly can’t do anything but help my business. Second, it pumps me up because I’m actively doing something productive. For me — and I’m guessing the same is true for you — productivity creates more productivity. The busier I am, the busier I become, and the results begin to compound themselves.

The key to this entire process is having names ready to go. Another side note worth mentioning: Don’t fill the list entirely with people with whom you love talking and networking. Sure, these names are important, but don’t let them crowd off the list the names of clients and prospects.

Copyright 2011, Mark Hunter “The Sales Hunter.” Sales Motivation Blog.

Share the Post:

Leave a Reply

Your email address will not be published. Required fields are marked *

Related Posts

Downloadable Sales Resources

Email Prospecting

A Mind for Sales: for salespeople feeling stressed out, burned out, and bummed out. If you’re a sales professional, this book is written just for you. Get your mind right and close more deals with this new business development book.

Subscribe Now

Subscibe to The Sales Hunter Email list to get the latest posts and exclusive sales content right in your inbox.

The Sales Hunter Podcast

The Sales Hunter Podcast features Mark Hunter and top sales leaders, delivering actionable insights to help you become the salesperson you’re meant to be. This show isn’t just for entertainment—it’s designed to empower you with strategies to turn prospects into profits. Subscribe, leave a review, and start selling with confidence!

The Sales Hunter University

The Sales Hunter University offers top-tier sales training available in real-time or on-demand, accessible on any device. Named a Top 10 Sales Development Program in 2022, it’s perfect for sales teams, managers, and driven individuals. Each course is expertly designed by Mark Hunter to deliver the results you need.

Sales Logic Podcast

Ready to amplify your sales impact?

Hosted by sales experts Mark Hunter and Meridith Elliott Powell, Sales Logic answers today’s toughest selling questions with a logic that will help you win more deals and make more money.

When you sell with confidence and integrity, uncertainty becomes your competitive advantage and the sale becomes logical.

The Ultimate Email Prospecting Guide - Mark "The Sales Hunter" Hunter

Download the Ultimate Email Prospecting Guide today!

Enter your information and we’ll immediately send you our most popular download, and add you to our weekly Sales Tip newsletter.