by chris | Jan 18, 2017 | Sales Process, Sales Prospecting
The last few weeks I’ve had several requests from salespeople asking for my advice on text messaging and whether or not it should be used. Some people say you shouldn’t use it, while others say to use it. Here’s my response: I have nothing to lose...
by chris | Jun 8, 2011 | Sales Process, Sales Prospecting
Texting has become commonplace, but don’t ever text a customer or prospect — unless they have first texted you. Yes, texting is a form of communication, but it is a form of communication without boundaries and that’s where we can get into problem. What...