Your eye contact matters! Even if you are on the phone, you need to make sure you aren’t distracted by your computer or things in your office. Stay focused on your customer! Have your customer’s name and company name in front of you. Check out the video to...
How well do you maintain good eye contact with your customer? Lack of eye contact does more to destroy sales confidence — yours and the customer’s — than most salespeople realize. If you want to succeed, you have to be able to maintain good eye...
I’m always amazed at the number of salespeople I encounter who cannot give the customer solid eye contact when they’re presenting their price. If you can’t give your customer solid eye contact when you present your price, then you are telling your...
When your customer objects to what you are saying, don’t allow your body language to freeze up. It’s amazing how much your body language reveals about what you’re thinking. Professional buyers love to read body language. They do it as a way of...
Eye movement can reveal a lot about a person’s level of confidence and commitment. Rapid movement of the eyes many times will indicate the person is not confident about what they are saying — or what they are hearing. We simply do not pay enough attention...
A Mind for Sales: for salespeople feeling stressed out, burned out, and bummed out. If you’re a sales professional, this book is written just for you. Get your mind right and close more deals with this new business development book.
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