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There are ways to strengthen your relationship with your customers and prospects that may not have occurred to you. You don’t want to miss these. One way to gain credibility is to start viewing yourself as your customer’s research and development department. Be a resource for information that will equip them to not only make [...]
As a salesperson, have you often found yourself telling a customer or potential customer that you’ll be available whenever they need you (or something to that effect)?
Don’t get me wrong — I completely see how this happens. Good salespeople want to be available. We tend to equate “availability of the salesperson” with “good customer service.”
It never ceases to amaze me how many salespeople take horrible notes when they meet with a customer. Or, worse yet, they take no notes!
Actually, I don’t want to prove you wrong. What I do want, though, is to make sure your negotiating skills are top notch. Too many salespeople leave a boatload of profit on the table, all in the name of “negotiation.”
Good news! I just recorded a whole batch of new videos, and I’ll be loading these out on YouTube. Many of you have appreciated these over the years because they are quick and sure-fire ways to boost your sales motivation, strengthen your pricing confidence and sky-rocket your sales success.
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