VIDEO SALES TIP: Be Careful with the Words You Use When Selling

May 11, 2013

Certain words may seem like no big deal, but in a selling situation, you can cause damage with… “To tell you the truth…” “Honestly…” “Seriously…” If you are using these words and phrases to set things up, they may actually convey something else to your customers.  Your selling skills can be refined to ensure you’re [...]

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Strategic Salesperson vs. Tactical Salesperson

Feb 26, 2013

Too many salespeople are what I refer to as tactical salespeople. Opportunity, however, lies in being a strategic salesperson. I believe the difference is huge! And it can be the difference between selling at a low margin short-term and selling at a high-margin long-term. A tactical salesperson is focused on the features of what it [...]

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A Lazy Salesperson’s Calendar

Jan 14, 2013

We all start the beginning of each year with 365 days. To give you an example of how some salespeople can waste the better part of the year, I put together a few numbers below. The sad comment is that a lot of the items, though they seem stupid, are closer to reality than fiction [...]

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Caution: Beware of Salespeople Posing as Salespeople

Dec 20, 2012

There should be a law against salespeople calling themselves a salesperson when they’re anything but a salesperson. It’s time for another one of my rants about salespeople. I’ve been holding back but here it goes. If you’re a salesperson, then what are you doing sitting around the office thinking about everything you need to do [...]

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Touch the Side of Your Face to Emphasize a Pause

Nov 28, 2012

The customer has asked you a question, and you pause to collect your thoughts before speaking. To emphasize you’re thinking, go ahead and touch the side of your face. It might seem abnormal, but for most people this gesture is a very logical part of their thinking process.   It can be seen as a way [...]

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