Sell the Urgency of the Customer’s Timeline

Apr 27, 2012

As promised, I’m cruising through the specifics of my 5 Sales Tips to Maximize Your Price. We already covered Sell the Outcome, Not the Activity. Today we are focusing on what it means to… Sell the urgency of the customer’s timeline. Customers are far more willing to pay more when what you have is what they need [...]

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Not Making Enough Profit? This Could Be Why.

Apr 18, 2012

I spend a lot of time talking about the problems of discounting your price. There is another problem — possibly an even bigger problem — causing you to lose money. It’s pride. If you want to be a salesperson who not only commands higher profits, but also has more satisfied customers, you have to become [...]

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4 Things Your Customers Don’t Want to Hear

Oct 18, 2011

1. Your customers don’t want to hear a stupid capabilities presentation about how wonderful your company is and everything they can do. Ditch the glossy brochure. You might as well, because if you don’t, your customer will as soon as you leave their office.  If they wanted to see that type of information, they’d go [...]

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Show Why You Are the Best Choice when a Customer Threatens to Switch

Oct 04, 2011

We are wrapping up our expansion of a post I did on questions you must ask yourself when one of your customers threatens to move their business to another supplier. If you’ve been following along, you know we’ve gone through question 7 (links to previous questions are at the bottom of this post). We have now [...]

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Steer Clear of Early Price Hagglers: Sales Training Tip #410

Sep 13, 2011

A customer who haggles about price early may be a customer to avoid. My experience has been that a customer who is overly focused on price is usually a customer who will battle you on every detail — during the selling process and later on. They will suck your sales motivation and test your selling [...]

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