Purchasing Department

Customer Threatening to Switch? Can the Other Vendor Even Handle It?

Aug 23, 2011

I’m confident your sales motivation is increasing if you are following my series Will Your Customers Leave You If You Raise Prices: 8 1/2 Questions to Ask Yourself. So far we’ve looked into the questions How do you know they have even started the process of finding an alternative source? and How much will it cost the [...]

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Will Your Customer Really Switch Vendors? It Likely Will Cost Them Too Much!

Aug 15, 2011

I’ve been digging into the specifics of my post Will Your Customers Leave You If You Raise Prices: 8 1/2 Questions to Ask Yourself. Last week we looked at question number 1: How do you know they have even started the process of finding an alternative source? Here’s question number 2: 2. How much will it cost [...]

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Part 1: Believe in What You Sell

Jun 06, 2011

I’m digging deeper into 8 Ways to Increase Your Price. This is part 1 of an 8-part series to explore each of the 8 ways.

There’s no better place to start than believing in what you sell.

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Sales Training Tip #393: Your Body Language and the Customer’s Objection

May 17, 2011

When your customer objects to what you are saying, don’t allow your body language to freeze up.

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What You Can Do To Create ROI That Sells

May 02, 2011

The key to selling in this tough economy is the ability to create the appropriate ROI that will motivate a customer to say yes to your proposal. When times are tough, a higher ROI is expected and demanded by your customers. With tighter budgets, customers are demanding more in return for their investments. Many sales people fall short by not providing an ROI that is not strong enough to convert a customer’s “no” into a “yes.”

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